Are my posts to the ticket system private?

Yes, all tickets are only seen by our support staff. We do not disclose the tickets to anyone outside the support staff.

If any of the content of the ticket is needed to be published on our site (like tips and tricks), we will inform you before publishing the same.

• What is the Bagfull’s Support Ticket System?
• Do you have 24-hour support?
• How do I ask a question that is not currently answered by this FAQ?
• Do I have to be a customer to use this system?
• What’s your name? Can I ask for you personally?